“I know you work with nurses, but our leadership is stuck in grief following COVID. Can you help us?” Dr. Clare was not expecting this call from the director of an Assisted Care Center. As she listened to the facility director’s story, Dr. Clare realized that the results of her […]

“What would you do if this were your family?”As a nurse, you have heard this question dozens of times. For many, the natural inclination is to “fix” the problem by offering suggestions, but that approach is limited by our own experience and personal biases. There is a more effective way […]

In Heart to Heart: Spiritual Care through Deep Listening, Dr. Biedenharn explores an ancient, proven, and effective model of listening, which she field-tested with critical care nurses. Through her work, she found that deep listening can lead to deep connection in healthcare. Spiritual connection doesn’t just improve patient outcomes, it […]